Business Focus
B&A offers a holistic approach to clients. Courses are effective in training management, supervisors, team leaders and shop stewards within any organisation. Delegates learn the intricacies of an organisation's disciplinary procedure or leadership development principles and how to apply such in the workplace. All B&A courses are renowned for their practical, experiential approach to training and include realistic, 100% South African DVD case studies, role plays and practical exercises, which supplement the learning experience.Through our network of franchisees and agents B&A provides a national service in all the major centres of South Africa.
Employment Equity & Social Responsibility
B&A is a Black Economic Empowered consultancy. 26% of the ownership of the company is held by staff from designated groups, and 27% are held by women. B&A has implemented an internal ‘learner programme’ for young graduates where they are put through intensive training for a period of 2 to 3 years. In the past 5 years, 5 learners have been through the programme and have been retained in the business. Most were from previously disadvantaged communities.
Systems-based Training Methodology
Benefits
- Reduced conflict at the workplace.
- Balanced and effectively-managed trade union relationships.
- Improved workforce morale.
- Reduction in absenteeism and sick leave abuse.
- Reduced labour turnover.
- No unfair dismissals with the angst and legal costs that go along with them.
- Retention of key personnel.
- Greater tolerance and understanding of diversity issues.
- Greater productivity through effective performance management.
Downloads
Accreditation
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B&A is accredited with the Services Seta and the ETDP Seta and is one of the few training providers to be awarded the Services Seta Star 3 rating for Customer Service, the Star 2 rating for Quality Management and the Services Seta Star 1 rating for Legal Compliance. |
