A DIY HR DEPARTMENT AT YOUR FINGERTIPS!

The Employee Relations for Small Business guide is designed in loose-leaf format so that it can be updated in line with on-going research and changes in labour legislation. The publication comes with a CD containing a comprehensive set of HR policies, procedures and supporting documentation designed to help the small business person to foster effective employee relations. Intended for use as a reference tool, the manual gives practical step by step guidelines on how to deal with employee related problems.

The publication has twelve chapters covering:-

• Performance management: Get out of the ‘one-man-band’ trap.
• Contracts of employment, both permanent and fixed term.
• Key aspects of the Basic Conditions of Employment Act.
• Recruitment and selection using a competency based process.
• Inducting a new employee into the business.
• Managing poor performers, absenteeism and trends of minor misconduct.
• Handling dismissals so there are no comebacks.
• Handling complaints and grievances.
• What to do in the event of an approach by a trade union.
• Handling disputes, including the do’s and don’ts.
• Strike handling.
• Leadership – handling a diverse workforce in S.A.