|SAQA US No.||Title||NQF Level||Credits|
|–||No appropriate unit standard for this course.||4||–|
HR practitioners, managers and supervisors managers, supervisors and employee representatives involved in the maintenance of discipline at work. Choice of blue collar or white collar video case study – Seelan Pillay v Colleen Benjamin.
- To create awareness of the requirements for fairness and legal compliance in the handling of cases of poor performance, absenteeism, sick leave abuse, incapacity and minor misconduct.
- To create awareness of the symptoms of a troubled employee and the need for consistency and a problem solving approach in handling all disciplinary related matters.
- To provide the learners with a system and skills to investigate employee shortcomings and take appropriate corrective action timeously when dealing with apparent disciplinary infringements.
- A system for identifying and dealing pro-actively with troubled employees is implemented.
- Improved attendance and savings in sick leave are achieved.
- Improved discipline and morale through fair, consistent and timeous application of corrective measures to enforce rules and standards.
- Proper documentation so that in the event of non-compliance the ensuing dismissal can be proved to be procedurally and substantively fair.
- Demonstrate an understanding of the legislation underpinning the management of poor performance, absenteeism, sick leave, incapacity and minor misconduct at the workplace.
- Apply a structured problem solving approach to dealing with employee shortcomings in the workplace.
- Identify unacceptable employee performance and behaviour and counsel and/or reprimand an employee constructively.
- Identify the symptoms of a troubled employee.
- Refer a troubled employee for professional counselling/medical assessment.
- Conduct a formal corrective interview with an employee and take appropriate corrective action.
- Give recognition to an employee whose performance or conduct has improved.
Clients may choose one of two DVDs to augment the course:
The Case of Colleen Benjamin which features a case of poor performance;
or The Case of Seelan Pillay which features an employee who absents himself intermittently.