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Shopfloor Role Dynamics

2 days

SAQA US No. Title NQF Level Credits
No appropriate unit standard for this course. 4

TARGET POPULATION
Trade union representatives, supervisors, foremen and line managers.

CONTENT

  • Recognise and understand the need for change in working relationships that has been brought about by global competition and the need for service delivery.
  • Demonstrate an understanding of the shop steward’s role and functions in respect of collective bargaining, shop steward committee meetings and daily interactions with supervisors/management in respect of employee matters.
  • Demonstrate an understanding of the role and responsibilities of supervisors and shop stewards in a modern workplace.
  • Demonstrate an understanding of the internal Grievance and Dispute Procedures and LRA Dispute Procedure.
  • Conduct crucial conversations with relevant parties at the workplace.
  • Develop an action plan to improve the working relationship in their work areas.

DVD
Two DVDs are used in the programme:

The Kenny Kunene Case featuring an assault on a supervisor during a strike; and
Employment Rights & Duties, covering Organisational Rights, Grievance & Dispute Procedures.