|SAQA US No.||Title||NQF Level||Credits|
|To create understanding of how labour relations in South Africa have developed and to offer a strategy for developing positive employee relations in the workplace based on clear boundaries, mutual respect and caring.||5||–|
This programme is targeted at all levels of leadership including managers, team leaders, supervisors, foremen, superintendents and trade union representatives.
The course sets out to enlighten learners on how situations affect human behaviour in general and labour relations in particular.
- Paradigms and how they have affected peoples’ thinking in leadership and labour relations matters.
- A review of various psychological experiments which show the impact of situations on human behaviour
- A review of South African labour history and its link to politics and present day labour relations thinking.
- The principles of power and their impact on workplace relations
- An analysis of power within the organisation with view to creating a stable working environment.
- Employee engagement and how this impacts on the industrial relations climate of a workplace.
- Strategies used by good leaders to establish and maintain good relationships with their teams.
- Boundaries and their role in the workplace.
- The impact of emotions and emotional issues and the role of a leader in managing these.
- The importance of really getting to know subordinates and in providing emotional support.
- A plan is developed to link IR and leadership by identifying and addressing performance barriers and improving working relationships within the workplace.