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Module 5: Job instruction and coaching

SAQA US. No. Title NQF level Credits
113909 Coach a team member in order to enhance individual performance (not accredited) 3

 

A leader’s greatest achievement is unleashing the potential of those that he leads!

 

Purpose:

The purpose of this learning module is to empower team leaders to effectively develop their team. 

Content:

The purpose of training, coaching and mentoring
Identifying developmental needs
Objectively measuring performance
Task analysis
Instructing – preparation
Instructing – one-on-one training & coaching
Work place implementation
Instructing – performance evaluation and feedback
Developing an improvement action plan

Impact:

Understanding of training and coaching
Identification of correct training needs
Up skilling
Effective and efficient one-on-one training
Effective feedback
Development of improvement action plan
Increased employee engagement
Personal impact through change of attitude
Self – Awareness, social – awareness, self-management and relationship management
Practical implementation in the workplace

Duration: 1 day