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Module 6: Selection and coaching

SAQA US. No. Title NQF level Credits
252035 Select and coach first line managers 5 8

People are not your greatest asset; the right people are!

 

Time management, delegation and selection

Purpose:

The purpose of this learning module is to empower operational leaders to effectively choose employees who believe in the mission, vision and values of the organisation.

Content:

Effective time management
Effective delegation
Aligning the mission, vision and values to recruitment
Preparation for selection interviews
Effective selection interviews
Selecting the right employee

Impact:

Effective time management
Effective delegation
Understanding of the vision, mission and values
Effective recruitment practices
Effective interviews
Recruiting the right employee
Business productivity
Reduced turnover
Healthy workplace relations

Duration: 2 days

Instruction, training and coaching

Purpose:

The purpose of this learning module is to empower operational leaders to effectively develop their team by helping them realise their potential.

Content:

The purpose of training, coaching and mentoring
Identifying developmental needs
Objectively measuring performance
Task analysis
Instructing – preparation
Instructing – one-on-one training & coaching
Work place implementation
Instructing – performance evaluation and feedback
Developing an improvement action plan

Impact:

Understanding of training and coaching
Identification of correct training needs
Up skilling
Effective and efficient one-on-one training
Effective feedback
Development of improvement action plan
Increased employee engagement
Personal impact through change of attitude
Self – Awareness, social – awareness, self-management and relationship management
Practical implementation in the workplace

Duration: 2 days